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Legal

Terms of Service

Effective Date: June 22, 2026

Please read these Terms of Service ("Terms") carefully before using the Eave application, website, or related services (collectively, the "Services"). By creating an account or using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, do not use the Services.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Eave ("Eave," "we," "us," or "our"). You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

2. Account Registration and Security

To access most features of the Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately at support@eavehome.app of any unauthorized use of your account
  • Accept responsibility for all activity that occurs under your account

We may suspend or terminate your account if we reasonably believe your credentials have been compromised or your account is being used in violation of these Terms.

3. Description of Services

Eave is a home management platform that helps homeowners organize, track, and manage home projects, maintenance, contractors, and property information. The Services include:

  • AI-powered project capture and recommendations
  • Home maintenance scheduling and tracking
  • Contractor directory management
  • Property profile and context enrichment using third-party data sources
  • Photo upload and AI-assisted visual analysis
  • Voice capture and transcription

The Services are provided for personal, non-commercial use in connection with managing your own residential property, unless we have entered into a separate written agreement permitting commercial use.

4. AI-Generated Content and Recommendations

4.1 Nature of AI Output

Eave uses artificial intelligence, including large language models provided by Google LLC (Google Gemini), to generate project recommendations, maintenance advice, cost estimates, contractor suggestions, and other content ("AI Content"). AI Content is generated automatically and may not reflect current conditions, local codes, material costs, or the specific circumstances of your property.

4.2 No Professional Advice

AI Content does not constitute professional advice of any kind, including but not limited to: architectural, engineering, structural, electrical, plumbing, legal, financial, insurance, or contractor advice. You should consult qualified licensed professionals before undertaking any home improvement, repair, or renovation project. Eave expressly disclaims any liability for damages arising from reliance on AI Content without appropriate professional verification.

4.3 Accuracy Disclaimer

AI Content may be inaccurate, incomplete, outdated, or inappropriate for your specific situation. Eave makes no warranty that AI Content is accurate, reliable, or fit for any particular purpose. You assume full responsibility for evaluating and acting on any AI-generated recommendations.

5. Property Data and Third-Party Information

The Services may display property data sourced from third-party providers, including publicly available assessor records, FEMA flood zone maps, environmental data, and weather information. This data is provided for informational purposes only. Eave does not warrant the accuracy, completeness, or timeliness of third-party property data. You should independently verify any property data before relying on it for material decisions, including but not limited to purchasing, financing, insuring, or improving property.

6. User Content

6.1 Your Content

You retain ownership of all content you submit to the Services, including photos, project descriptions, notes, and contractor information ("User Content"). By submitting User Content, you grant Eave a non-exclusive, worldwide, royalty-free license to use, store, process, display, and transmit your User Content solely as necessary to operate and improve the Services.

6.2 Prohibited Content

You agree not to submit User Content that:

  • Infringes any third party's intellectual property, privacy, or other rights
  • Is false, misleading, defamatory, or fraudulent
  • Contains malware, viruses, or other harmful code
  • Violates any applicable law or regulation
  • Contains personal information of third parties without their consent

6.3 Content Removal

We reserve the right to remove any User Content that violates these Terms or that we determine, in our sole discretion, is harmful, offensive, or otherwise inappropriate. We will make reasonable efforts to notify you before removing your content except where prohibited by law or where immediate removal is necessary to prevent harm.

7. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services
  • Use automated scripts, bots, scrapers, or other automated means to access the Services
  • Attempt to gain unauthorized access to any part of the Services or our systems
  • Use the Services in any manner that could damage, disable, overburden, or impair our infrastructure
  • Resell, sublicense, or commercially exploit the Services without our written consent
  • Circumvent or disable any security or access control features of the Services
  • Use the Services to store or transmit content that infringes third-party intellectual property rights

8. Contractor Directory

The contractor directory feature allows you to store information about contractors from your personal network. Eave does not vet, endorse, license-verify, insure, or recommend any contractor listed in your directory. Any engagement you make with a contractor is solely between you and that contractor. Eave is not a party to any agreement between you and a contractor and is not responsible for the quality of work, pricing, safety, or conduct of any contractor.

9. Intellectual Property

9.1 Our Property

The Services, including all software, design, text, graphics, logos, and other content created by Eave, are owned by Eave or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works of, or otherwise exploit any part of the Services without our express written permission.

9.2 Feedback

If you provide us with feedback, suggestions, or ideas regarding the Services ("Feedback"), you grant Eave a perpetual, irrevocable, royalty-free license to use and incorporate such Feedback without any obligation to compensate you.

10. Subscription, Billing, and Payments

Eave may offer free and paid tiers of the Services. If you subscribe to a paid plan:

  • You authorize us to charge your payment method on a recurring basis at the then-current subscription rate
  • Subscription fees are non-refundable except as required by law or as expressly stated at the time of purchase
  • We will provide reasonable advance notice of price changes and you may cancel before the new price takes effect
  • You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period

Payment processing is handled by third-party processors. By submitting payment information, you agree to their applicable terms of service. Eave does not store your full payment card details.

11. Disclaimers of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EAVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, AND COMPLETENESS. EAVE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EAVE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF EAVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL EAVE'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO EAVE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Eave and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third-party right, including any intellectual property or privacy right.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute, you agree to contact Eave at support@eavehome.app and provide a written description of the dispute. We will attempt to resolve the dispute informally within thirty (30) days. If we cannot resolve the dispute informally, either party may proceed to binding arbitration as set forth below.

14.2 Binding Arbitration

EXCEPT FOR SMALL CLAIMS COURT MATTERS AND REQUESTS FOR INJUNCTIVE RELIEF, ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS CONSUMER ARBITRATION RULES. THE ARBITRATION SHALL BE CONDUCTED IN ENGLISH. THE ARBITRATOR'S DECISION SHALL BE FINAL AND BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION.

14.3 Class Action Waiver

YOU AND EAVE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

14.4 Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. For any matters not subject to arbitration, you consent to exclusive jurisdiction and venue in the state and federal courts located in Delaware.

14.5 Time Limitation on Claims

You must bring any claim arising out of or related to these Terms or the Services within one (1) year after the cause of action accrues. Claims not brought within this period are permanently barred.

15. Modifications to Services and Terms

15.1 Changes to the Services

We reserve the right to modify, suspend, or discontinue any part of the Services at any time with or without notice. We will endeavor to provide reasonable advance notice of material changes that affect paid subscribers. Eave is not liable to you or any third party for any modification, suspension, or discontinuation of the Services.

15.2 Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the effective date, and for significant changes, by sending an email to your registered address. Your continued use of the Services after the updated Terms take effect constitutes your acceptance. If you do not agree to the updated Terms, you must stop using the Services.

16. Termination

You may terminate your account at any time by contacting support@eavehome.app or using the account deletion feature in the Services. We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice, if we believe you have violated these Terms or if required by law.

Upon termination, your right to use the Services will immediately cease. Sections 6.1, 9, 11, 12, 13, 14, and 17 shall survive termination.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements you enter into with Eave, constitute the entire agreement between you and Eave with respect to the Services and supersede all prior agreements, representations, and understandings.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Eave.

17.4 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may freely assign these Terms in connection with a merger, acquisition, or sale of assets.

17.5 Force Majeure

Eave is not liable for any delay or failure to perform due to causes beyond our reasonable control, including natural disasters, internet outages, power failures, acts of government, or labor disputes.

17.6 Contact

If you have questions about these Terms, please contact us: