Your data and privacy

Eave is your home's memory, so it only reads what you give it access to, and your records stay yours. Here's exactly what that means.

What Eave reads

Eave works with the things you connect or upload:

• Email receipts — when you connect Gmail from the Sources tab, Eave scans for appliance receipts, contractor invoices, warranty emails, and purchase history. Scans run only when you start them, and each detected receipt is shown for you to confirm or skip before anything is saved.
• Documents — inspection reports, appliance manuals, warranties, and insurance declaration pages that you upload. Eave pulls out the useful details (specs, warranty terms, renewal dates) and shows you a review step first.
• Photos — pictures you snap to capture a project, a spec plate, or a room.

Nothing from a connected source is written to your home without you seeing a summary and confirming it.

How AI processing works

Eave uses Google Gemini to read your receipts, documents, and photos and turn them into organized records. That's the only AI provider Eave uses. For some tasks — like checking an appliance for active recalls or researching local pros — Eave also runs a live Google Search to bring back current information.

If you import your device list from SmartThings, that connection uses a one-time token to read your devices and nothing is stored.

You keep and own your records

Everything you build in Eave is yours. You can download all of it at any time:

1. Open the profile menu and go to My Account.
2. Choose the data export option.
3. Eave gives you a single JSON file — eave-export-YYYY-MM-DD.json — with your properties, spaces, projects, tasks, appliances, contractors, purchase records, documents, reminders, and more.

Export is available at every tier, including Free.

Deleting your account

You can delete your account whenever you want:

1. Go to My Account from the profile menu.
2. Choose to delete your account and type to confirm.

This removes your stored photos and cascades through everything tied to your home — projects, spaces, tasks, appliances, inventory, purchases, connected sources, and your sign-in itself. Deletion is permanent and can't be undone, so export your data first if you'd like to keep a copy.

Retention basics

Eave holds onto your records so your home's history is there when you need it — that's the whole point of a home's memory. Your data stays in your account until you remove it, either by deleting individual items or by deleting your account. Connected-source access (like Gmail) stays in place until you disconnect that source.