Eave is your home's memory, so it only reads what you give it access to, and your records stay yours. Here's exactly what that means.
What Eave reads
Eave works with the things you connect or upload:
- Email receipts — when you connect Gmail from the Sources tab, Eave scans for appliance receipts, contractor invoices, warranty emails, and purchase history. Scans run only when you start them, and each detected receipt is shown for you to confirm or skip before anything is saved.
- Documents — inspection reports, appliance manuals, warranties, and insurance declaration pages that you upload. Eave pulls out the useful details (specs, warranty terms, renewal dates) and shows you a review step first.
- Photos — pictures you snap to capture a project, a spec plate, or a room.
Where your files live
Your files are yours. Documents and photos are private to your home. Only you and the people you've shared your home with can open them, and nothing is public. Eave reads a file only when you ask it to: during setup, when you tap Read it, or when you scan something. Deleting a document erases the stored file. Every plan includes document storage (1 GB on Free, 10 GB on Intelligence), and the Documents page shows how much you've used.
Nothing from a connected source is written to your home without you seeing a summary and confirming it.
How AI processing works
Eave uses Google Gemini to read your receipts, documents, and photos and turn them into organized records. That's the only AI provider Eave uses. For some tasks — like checking an appliance for active recalls or researching local pros — Eave also runs a live Google Search to bring back current information.
If you import your device list from SmartThings, that connection uses a one-time token to read your devices and nothing is stored.
You keep and own your records
Everything you build in Eave is yours. You can download all of it at any time:
- Open the profile menu and go to My Account.
- Choose the data export option.
- Eave gives you a single JSON file —
eave-export-YYYY-MM-DD.json— with your properties, spaces, projects, tasks, appliances, contractors, purchase records, documents, reminders, and more.
Export is available at every tier, including Free.
Searches, if you are buying
A home search in Eave for Buyers follows the same rules with one addition: two people may be in it, you and your agent. Documents placed on a candidate stay on that candidate and are read only when one of you asks. Your notes are private by default and you share them one note at a time. Your agent’s fee never buys your notes. At close, the search and its documents are yours and move into your home. If a deal falls through, nothing is deleted. Deleting a document erases the file, the same as anywhere else in Eave. More on buying with Eave →
Deleting your account
You can delete your account whenever you want:
- Go to My Account from the profile menu.
- Choose to delete your account and type to confirm.
This erases your stored photos and documents and cascades through everything tied to your home — projects, spaces, tasks, appliances, inventory, purchases, connected sources, and your sign-in itself. Deletion is permanent and can't be undone, so export your data first if you'd like to keep a copy.
Retention basics
Eave holds onto your records so your home's history is there when you need it — that's the whole point of a home's memory. Your data stays in your account until you remove it, either by deleting individual items or by deleting your account. Connected-source access (like Gmail) stays in place until you disconnect that source.