Features · Product knowledge graph
Your water heater, your dishwasher, your furnace: somebody already wrote down how often to service it, what tends to go wrong as it ages, and which parts fit. Eave keeps one profile per brand and model in a shared library, so once one owner looks a model up, everyone who owns it gets the answer.
The model problem
And they’ve had the same questions you will: how often to flush it, which parts fit, what tends to go wrong as it ages. The maker wrote most of the answers down. Owners filled in the rest. Each of you has had to go and find them alone.
A knowledge graph is a set of facts joined to the things they’re about. In Eave’s product knowledge graph, each thing is one brand and model, and the facts are what’s been published about it: the maintenance schedule, the known issues, the parts, and the documents. The appliance on your home knowledge graph points to its model’s profile.
Look a model up once, and everyone who owns it has the answer.
How it works
Know your [brand model]
Open an appliance that has a profile and you’ll find a panel headed Know your, then the brand and model. Each section of the profile carries a confidence level, so you can see how sure Eave is about it.
Each task the maker lists, with how often it’s due, the season it belongs in, and how to do it. Every task links to the source it came from.
Intervals, with sourcesWhat tends to go wrong with this model, and the age it usually shows up. When your unit reaches that age, the issue carries a Relevant now badge.
Relevant nowThe parts owners replace on this model, each with its part number and a Price it → link beside it.
Part numbersThe model’s manual, warranty, spec sheet, and parts diagram, kept with the profile so you’re not hunting for a PDF.
Manual to parts diagramEvery panel ends the same way: “Researched by Eave from manufacturer & community sources. Verify against your own manual.”
Research one appliance
Open any appliance and ask Eave to research it. It searches the web for that unit and brings back its typical lifespan, the warranty terms, the filter it takes, a rough replacement cost, any recall notices it finds, and a set of suggested reminders with how often each is due.
Nothing lands on your appliance until you apply it. No profile for your model yet? With Eave Intelligence, Look up manufacturer info builds one for the library, so the next owner of the same model reads it for free.
SYSTEMS AND APPLIANCES →
Suggested upkeep
Under each appliance and system, Suggested upkeep lists the jobs worth putting on the calendar. When the profile has the maker’s schedule for your model, those tasks rank above the generic ones that fit any furnace or any dishwasher.
Tick the ones you want and add them to your plan in one tap. The rest stay as suggestions.
Equipment Watch
A problem that tends to show up late in a model’s life doesn’t need you in its first year. Equipment Watch, in your Upkeep Plan, lists the known issues that match each appliance’s current age, so the ones in front of you are the ones that apply now.
When Eave lays out your 12-month plan, it uses the manufacturer’s schedule wherever it knows it. The Upkeep Plan and Equipment Watch are part of Eave Intelligence.
PLANS AND PRIORITIES →
One shared library
Your home’s record is yours alone. The product knowledge graph is the opposite: one library that every Eave user reads from, about models rather than people.
Every owner of the same brand and model reads the same profile. Profiles match model families too, so a close relative of your model can still find its match.
The library grows one lookup at a time. When someone researches a model nobody has looked up yet, the result is saved to that model’s profile.
Reading a profile that already exists costs nothing, Free plan included. Only a new lookup is part of Eave Intelligence.
A profile holds no personal data: nothing about who owns the model or where it’s installed. Your appliance’s own record stays private to your home.
Each maintenance task links to where it came from, and each section of the profile shows how confident Eave is in it.
Upload the manual that came in the box and Eave reads it into your appliance’s record as well: specs, upkeep tasks, and how often they’re due.
MANUALS AND INSURANCE →Same engine, every product
The profile behind a homeowner’s dishwasher is the same one any other Eave user sees for that model. What changes is what each product does with it.
Every appliance and system on your record can show its model’s profile. Its schedule feeds Suggested upkeep and your Upkeep Plan, and Equipment Watch keeps track of known issues as each one ages.
RESIDENTIAL →Equipment in a church, a shop, or an apartment building has a maker and a model too. Members of a paying Commercial organization get Intelligence-level features, manufacturer lookups included.
COMMERCIAL →How old is the dishwasher, and what does it need? Your record shows the model, and its profile shows the maker’s schedule. The profile is shared, so it’s there for the next owner too.
SELLERS →Your manual has the last word
A profile is gathered from manufacturer and community sources, and it says so at the bottom of every panel. When your own manual and the profile disagree, go with your manual.
The manual in the kitchen drawer is worth uploading anyway. Eave reads it into that appliance’s record: the parts it needs, the specs, and how often each job comes around.
HOW MANUALS ARE READ →
Questions, answered
The rest of the engine
Each one is useful alone. Together they’re why a receipt in your inbox ends up as a reminder in your plan. See how they fit together →
Get Eave
Snap the label on the water heater, or type its brand and model. Free for one home, in any browser, and reading a model’s profile is free on every plan.
Looking up a model that isn’t in the library yet is part of Eave Intelligence, $2.99 a month.
