Support · Getting started
How the document-led setup works, what to upload, what files itself, and how to pick it up again later.
Setup is how Eave learns your home from the paperwork you already have. It runs through eight short steps: your home, documents, spaces, structure, systems, utilities, appliances, and your plan. Most of the work is Eave reading what you drop in.

Files up to 100 MB upload in one go. Every plan includes document storage: 1 GB on Free, 10 GB on Intelligence.

When Eave is confident about something, it files it straight away, labels it as read from a document, and gives it an undo. When it's less sure, the item waits for you with the page it came from. Judgment calls stay yours, like whether an inspection finding still applies.
Upload an inspection and Eave lists the findings. Keep the ones that still need doing, uncheck the ones the seller fixed, and say why. What's left becomes your first plan.
Setup remembers where you stopped. Open Property settings → Update my home and it picks up at the next step. Found a manual in the garage a month later? Drop it in there.
Nothing shows as overdue during your first ninety days in the house. Your plan starts fresh instead of opening on a page of red.
Common questions
Yes. Setup and document reading work on every plan, including Free.
Yes. Stop after any step and come back later from Property settings → Update my home. It resumes where you left off.
Fix the item or remove it. The note about which document it came from stays, so you can always tell what came from paperwork and what came from you.
No. Your Home page and your plan build from whatever is there. More paperwork makes them better.
More in Getting started
Still stuck? Eave is built and supported by a small crew. A person reads every message: support@eaveproperty.com.
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