Support · Your home & capture
Where the roof, the furnace, and the dishwasher each live in Eave, and why they're kept apart.
The structure gets watched. Systems get serviced. Appliances get replaced. They're different jobs with different rhythms, so since September they live on three pages under Property: Structure, Systems, and Appliances.
The envelope and the ground it stands on: roof, foundation, windows, exterior doors, garage doors, siding and exterior finish, chimney, gutters and drainage, retaining walls, fences and gates, driveway and flatwork, decks and patios, insulation.
The things that run the house: heating, cooling, combined HVAC, water heater, electrical panel, plumbing, sewer or septic, solar, generator, security and alarm, audio and media, lighting control, network and Wi-Fi, irrigation, fire and life safety, water treatment and softener, EV charging, pool and spa equipment, sump pump.
The dishwasher, the range, the washer and dryer, the fridge. Each one keeps its model number, purchase date, warranty end, service history, and the consumables it needs, like a filter size. Enrich with AI looks the model up for you.
Every one of the three pages has the same capture bar at the top of its add form: talk, snap, or type. On Intelligence, a photo of a data plate fills the form for you. On Free, the photo is saved and you fill in the fields. Setup adds most of these for you from your paperwork before you ever open these pages.
A utility or a service can be linked to the thing it looks after: the electric company to the panel, the pool service to the pool equipment, the HVAC plan to the furnace. When something fails, the question "is this mine or theirs?" has an answer.
Common questions
It split in September. Structure, Systems, and Appliances are now three pages under Property. Everything you had is still there, sorted into the right one.
A system. So are the furnace, the panel, and anything plumbed or wired into the house. Appliances are the things you could carry out the door.
Usually not. Setup reads it from the inspection report or the closing folder when it can. You can add or correct anything on the Structure page.
More in Your home & capture
Still stuck? Eave is built and supported by a small crew — real humans read every message. Email support@eavehome.app.
Start free →