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Support · Your home & capture

Your Upkeep Score, explained

What the free 0–100 score measures, why adding tasks can't lower it, and how to move it up.

Your Upkeep Score is a single number, from 0 to 100, that reflects how well your home is being kept up. Think of it as a quick health check for your home. You'll find it on your Home page and on your Upkeep Plan.

What the score measures

The score looks at a few things together and blends them into one number:

Home · Upkeep Score
The Upkeep Score card: Good shape, 78, clearing the two overdue tasks moves this the most
The score, and the one change that would move it most.
  • Maintenance that came due, and got done. Eave only counts a season that has passed, so a task you added yesterday is pending rather than late. This carries the most weight.
  • How healthy your project backlog is. A few open projects are normal. Projects that sit unfinished for a long time with no activity start to weigh on the score.
  • How ready the house is. Overdue appliance reminders and warranties about to lapse nudge the number down.
  • Consistency is shown but not counted. Your streak appears on the score card for interest; it no longer moves the total.

Adding tasks can never lower your score. Building out your home's plan is safe. The number moves when the work moves, and adding to the list changes nothing.

You don't need to do anything to turn it on. The Upkeep Score is a free feature, included on every plan.

What moves it up

  • Completing maintenance tasks within their season
  • Finishing or updating projects instead of letting them stall
  • Handling appliance reminders (like a filter swap) when they come due
  • Keeping warranties and coverage current

What moves it down

  • Maintenance tasks going overdue
  • High-priority projects left unfinished
  • Appliance reminders you've passed
  • Missing an entire season of upkeep
  • Warranties expiring soon without action

The score runs from 0 to 100 and recomputes about once a day. Miss a window and the task rolls forward to the next one, so one busy month doesn't follow you around. If you bought the house in the last ninety days, nothing shows as overdue yet, and your score starts fresh.

How to improve it

  1. Open your Home page and glance at what's flagged as overdue.
  2. Clear the quick wins first — check off maintenance tasks you've already done, and knock out any short appliance reminders.
  3. Pick one High-priority project and either move it forward or mark it complete.
  4. Stay in the current season. Doing this season's tasks before it ends is the single biggest thing that keeps the score steady.
  5. Check back over time. As you keep up, the number climbs on its own — no need to chase it daily.

Common questions

Quick answers

Is a lower score bad?

No. It's just a snapshot of where things stand. A dip usually means a task or two slipped, and it recovers as you catch up.

How exactly is the number calculated?

It's a weighted blend: maintenance that came due and got done counts for about 45%, the health of your project backlog about 30%, and readiness (reminders and warranties with dates) about 25%. Consistency is displayed but not counted. It goes up as you complete things and down when they go overdue, never because you added something.

Do I have to pay for it?

No. The Upkeep Score is included free, alongside your projects, tasks, appliances, spaces, budget, and contractors.

How often does it update?

It reflects your home as it stands now, so it moves as you complete tasks, close out projects, and handle reminders.

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